Adobe reader, Flashplayer, Java, QuickTime, & Shockwave have been installed & indicate that they are enabled, so I am at a loss.
It seems to work fine in IE, but not in Firefox, which I prefer. If we could either fix the Flash issue or have the player fallback to Windows Media Player (if such a thing is possible) then we might be able to drag these users along for a few more months. I just got a new computer (Windows Vista) & am having problems with Adobe Flash player working in Firefox. We might be able to walk them though a simple disabling of Flash but if they don't have Silverlight installed, then all they will see is the "download" link. We have users that are really, really non-technical (yeah, running XP and IE8 would be a good indication of that) so I want to make the whole process as uncomplicated as possible.
Is there any way to have the player fall back to Windows Media Player without having to download the file? Is there a workaround or fix for the Flash 12 problem? (not sure what it is but it is definitely broken). If I disable the Abode Shockwave plugin, the player does work and I assume that it's using the SilverLight plugin because if I disable that plugin, I am prompted to download the MP3 file and Windows Media Player plays the file. I have an XP VM that I fired up for testing and sure enough, when running Flash 12 on IE8 on XP, the MediaElement player stopped working. I have gotten multiple reports from our XP users (too many of them!) that the player has stopped working (playing MP3's) on our website.